Mental health in the workplace is our top priority.
We change lives. Every day.
With our EAP, your employees have access to professional support, enabling them to seek anonymous help as soon as their concerns and problems start to impact concentration and performance. Our qualified counselors are available 24/7, 365 days via telephone.
Our modular service offering allows you to find the right solution to provide the best possible support for the most important resource in your company – that is, your employees.
(recommended for medium-sized to large companies)
You benefit from our full range of services with personal account management, detailed reports with analysis and benchmarks, introductory presentation on site, printed information flyers, fair pricing and crisis intervention.
(recommended for small to medium-sized companies)
You can buy your employee advice simply and easily online. After receipt of payment, you will receive an electronic package with all important information (employee brochures, info posters, etc.) so that you and your employees can use the service immediately.
Provide your employees with all-in-one support for their mental health, offering direct access to counseling and expert digital resources. Confidential, anonymous, and available 24/7. Accessible on iOS, Android, and web.
A modern Employee Assistance Program (EAP) combines digital tools with personal professional support. However, when selecting a provider, it is important to take a closer look at the metrics being presented (often referred to as “utilization rate” or “engagement rate”), as approaches vary significantly across the market.
Interactions
Some providers measure every digital interaction. An app download, reading an article, or clicking on a video is counted as “usage.” This can lead to high percentages, but primarily reflects engagement with the digital platform rather than actual use of professional support services.
Real cases
At Lyra, the focus is on meaningful and measurable support. Our utilization rate is based exclusively on opened support cases. A case is defined as an employee receiving support from one of our professionals, regardless of the number of sessions required.
Both metrics provide valuable insights: digital interactions indicate interest in prevention and wellbeing topics, while the case-based utilization rate measures actual support provided for more in-depth professional or personal challenges. Lyra uses the case-based methodology to provide companies with accurate and reliable data on the real use of EAP services.
To ensure a complete picture, we report interactions on our digital platform separately. This provides a differentiated view of both metrics.
To compare EAP providers on the market accurately, these three questions can help guide your next evaluation discussion:
Strengthen your employees’ health competence with the Lyra Wellbeing Academy
(included in the service for EAP Premium customers)
Every company can be confronted with an event that is emotionally very stressful for the employees and may require psychological support. For example:
(Employee Assistance Program for the Swiss healthcare system)
Promote and maintain the health and performance of your employees in healthcare professions
Lyra Schweiz GmbH
Hertistrasse 25
8304 Wallisellen
Switzerland
By telephone:
+41 44 878 30 00
By e-mail: info.eu@lyrahealth.com or via our contact form
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